Hampton Inn Brockport Ny

4873 Lake Rd S, Brockport, NY 14420 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near State University of New York-Brockport
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Very Good

Based on 517 guest reviews

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  • Swimming pool
  • Free wired internet
  • Free WiFi
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free breakfast to go
  • Free breakfast
  • Free self parking
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03/27/2023 - 03/28/2023
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2 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hampton Inn Brockport Ny

Below are the verified reviews from guests that we have booked recently:
"Nice Hotel!"
Overall Score4.0/ 5
Things were neat and tidy when I entered the hotel. Friendly front desk. Breakfast looked good from what I could tell. I didn’t eat there as I am not a breakfast person. I’d stay there again.
(Individual traveler, booked 1 room), from US flag
29-Aug-2022 Verified Review, stayed from Mon Aug 22 to Thu Aug 25 2022 at a $160.33 average nightly rate.
Overall Score1.0/ 5
. I am officially making a complaint to the better Bussines bureau I called the hotel number and the call gets directed to a third party company. Then that operated lied to me and said I was talking to the front desk of hotel. Total deception I had the hotel mgr confirm that the call was automatically transferred and they will be looking into why that happened. The hotel has a policy if you are unhappy with your stay it will be free. Well I heard that several times while on hold with the hotel. Unfortunately when I got in touch with there corporate office they were gone for the weekend. However I will be on the phone first thing Monday and will be posting my experience on social media. As a retired member of law enforcement I have several contacts throughout the east coast that I will be contacting and letting them know what happened to me and to make sure they don’t allow this to happen to them. The hotel people where extremely unhelpful with the one front end clerk who told me there is nothing that can be done now it all has happened already. When I tried to talk to the hotel mgr I was told he left early and on vacation next week. I will never stay at one of your properties ever. And rest assured I will be all over telling people on social media how I had a complaint and nobody cared. This is a fault of Hampton inn hotels. I was told by front end clerk that my problem is with the third party company. Wrong, I called Hampton inn phone and was directed to the third party company for reservation. That’s Hampton Inn issue which u guarantee that if I’m not happy u would refund my money. Well I’m incensed I would like to discuss this with someone. My number is 9175385188.
(Individual traveler, booked 1 room), from US flag
29-Apr-2022 Verified Review, stayed from Thu Apr 28 to Sat Apr 30 2022 at a $166.99 average nightly rate.
"Everything was good."
Overall Score5.0/ 5
Everything here went very well. Will very likely come back!
(Individual traveler, booked 1 room), from US flag
20-Dec-2021 Verified Review, stayed from Sat Dec 18 to Mon Dec 20 2021 at a $120.99 average nightly rate.
"No Customer Service."
Overall Score2.0/ 5
We booked our room for two nights back three months ago. Called to cancel one night and was told they could not cancel because my room was booked through a 3rd party which I had no idea it was because we were booking through a wedding block. I talked to a manager at Hilton Corporate and she could not reach anyone at front desk to answer the phone. Left message for the reservations help through the know, NO reply. Ended up telling hotel we would keep two nights because the rate was going to be same one night vs. two. Told them we would not be coming until Saturday but would keep reservation. Got there Saturday and our room was given away. they overbooked by four rooms. HORRIBLE> person on front desk no experience and only been there 6 months.
(Individual traveler, booked 1 room), from US flag
19-Oct-2021 Verified Review, stayed from Fri Oct 15 to Sun Oct 17 2021 at a $135.00 average nightly rate.
"Uncomfortable Bed"
Overall Score2.0/ 5
My wife woke up with a backache each morning. My niece said her mattress was also bad. I would of said something at checkout but I couldn’t find anyone to tell. Just a plexiglass box says to drop the keys there. We hung up a towel the towel bar came apart. The clock face was screwed up. There was food left in the mini fridge. ( If they missed these things. what else did they skip?.
(Individual traveler, booked 1 room), from US flag
12-Oct-2021 Verified Review, stayed from Fri Oct 08 to Sun Oct 10 2021 at a $185.77 average nightly rate.
"Great time had by all."
Overall Score5.0/ 5
We stayed in early Oct for a family wedding. We brought the kids, so of course we were in the pool. Such a pleasant surprise to find the heated pool actually warm! Most places disappoint, this pool and hot tub did not. Free breakfast was fantastic, lots of options. Clean, up to date facility.
(Group coordinator, booked 3 rooms), from US flag
12-Oct-2021 Verified Review, stayed from Fri Oct 08 to Sun Oct 10 2021 at a $163.99 average nightly rate.
"Great Getaway"
Overall Score5.0/ 5
The hotel staff was very friendly and accommodating! The room was impeccable clean! The breakfast was amazing… I am a diabetic and often can’t eat what hotels offer for breakfast, that was not the case here! I will definitely use this hotel again! Great pool too!
(Individual traveler, booked 1 room), from US flag
23-Aug-2021 Verified Review, stayed from Fri Aug 20 to Mon Aug 23 2021 at a $155.66 average nightly rate.
"Nice place to stay."
Overall Score5.0/ 5
Very clean Friendly staff.
(Individual traveler, booked 1 room), from US flag
25-Jul-2021 Verified Review, stayed from Sun Jul 25 to Mon Jul 26 2021 at a $136.99 average nightly rate.
"Great place to stay."
Overall Score4.0/ 5
great service very clean rooms I recommend this Hotel.
(Group coordinator, booked 3 rooms), from US flag
08-Jun-2021 Verified Review, stayed from Thu Jun 03 to Sun Jun 06 2021 at a $141.99 average nightly rate.
"SUPER Friendly!"
Overall Score5.0/ 5
Very nice. Very clean, staff is super friendly and welcoming.
(Individual traveler, booked 1 room), from US flag
13-Jul-2019 Verified Review, stayed from Thu Jul 11 to Sat Jul 13 2019 at a $153.68 average nightly rate.

Summary of Verified Reviews

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Property Description

Located in Brockport, Hampton Inn Brockport, NY is in the business district, a 3-minute drive from State University of New York-Brockport and 6 minutes from Northampton Park. This hotel is 20 mi (32.2 km) from University of Rochester and 21.1 mi (33.9 km) from Rochester Institute of Technology.

Grab a bite from the snack bar/deli serving guests of Hampton Inn Brockport, NY. A complimentary on-the-go breakfast is served daily.

Make yourself at home in one of the 76 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Distances are displayed to the nearest 0.1 mile and kilometer.

State University of New York-Brockport - 2.3 km / 1.4 mi
Northampton Park - 4.8 km / 3 mi
Lake Ontario Winery - 17.2 km / 10.7 mi
Roberts Wesleyan College - 18.4 km / 11.4 mi
Victorian Doll Museum and Chili Doll Hospital - 19.1 km / 11.9 mi
Hamlin Beach State Park - 19.2 km / 11.9 mi
Lake Ontario - 21.6 km / 13.4 mi
Orleans County Courthouse Historic District - 23 km / 14.3 mi
Diplomat Banquet Center - 24.5 km / 15.2 mi
Mall at Greece Ridge - 25.4 km / 15.8 mi
Grace & Truth Sports Park - 25.9 km / 16.1 mi
Jell-O Gallery Museum - 27.4 km / 17 mi
Le Roy House - 27.4 km / 17 mi
Cobblestone Society Museum - 28.3 km / 17.6 mi
Susan B. Anthony House - 28.7 km / 17.8 mi

The preferred airport for Hampton Inn Brockport, NY is Greater Rochester Intl. Airport (ROC) - 28.2 km / 17.5 mi

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Brockport? This hotel has 676 square feet (63 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access and a fireplace in the lobby.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking
  • Number of meeting rooms - 1
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 63
  • Swimming pool
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Number of spa tubs - 1
  • Braille or raised signage
  • Well-lit path to entrance
  • Number of indoor pools - 1
  • In-room accessibility (in select rooms)
  • Internet access in public areas - high speed
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower (in select rooms)
  • Year Built - 2012
  • Total number of rooms - 76
  • Number of floors - 3
  • Professional property host/manager
  • LGBTQ friendly
  • Accessible bathroom (in select rooms)
  • Fireplace in lobby
  • Free breakfast to go
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Business center
  • 24-hour front desk
  • Daily
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Conference space size (feet) - 676
  • 24-hour business center

Airport & Shuttle Information

Greater Rochester Intl Airport (18 miles), Greater Buffalo Intl Airport (54 miles)

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Maximum number of pets per room 2

Only dogs and cats are allowed

Pets allowed

There are no pets allowed. Exceptions are made for service animals.

Misc Fees / Policies

  • Pet fee: USD 50 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60�C/140�F.
  • Guests are provided with hand sanitizer.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Contactless check-in is available

Bed sheets and towels are washed at a temperature of at least 60�C/140�F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property confirms they are implementing enhanced cleaning measures

About Hampton Inn

  • All US locations offer coffee & tea in the lobby at no cost
  • Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
  • Offer 'On the Run' breakfast bags during the week if you're in a hurry
  • Free daily newspaper on weekdays

The Hampton Inn highlights above are subject to change without notice.

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"It was quick and easy and non-binding which was great. Allowed me to reach out to the hotels I was interested in learning more about and ignore the ones that I did not think were a good fit as well as let me know who did not have availability. I'd definitely use this service again." C.V. - Clifton Park, NY

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