Hilton Garden Inn Albany Medical Center

62 New Scotland Ave, Albany, NY 12208 US near Exit 23 (142) on I-87 (~1.3mi)
View Map Reservations: +1-800-760-7718
3.0 Star Property Near Albany Law School
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Very Good
4.0/5

Based on 532 guest reviews

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  • Free wired internet
  • Pool hoist on site
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of indoor pools - 1
  • Stair-free path to entrance
  • Breakfast available (surcharge)
  • Free train station pickup
  • Smoke-free property
Select Your Room:
08/16/2022 - 08/17/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hilton Garden Inn Albany Medical Center

Below are the verified reviews from guests that we have booked recently:
"The hotel is beautiful, clean, new."
Overall Score5.0/ 5
We enjoyed the hotel. The beds were super comfortable. Everything clean and bright. The hotel managers were very helpful, friendly, courteous. Food was good at the dining area. Waitresses were sweet and friendly. Everyone courteous.
(Individual traveler, booked 1 room), from US flag
15-May-2022 Verified Review, stayed from Fri May 13 to Sat May 14 2022 at a $311.54 average nightly rate.
"I tried to cancel my reservation on it's day."
Overall Score1.0/ 5
Just give me back my money on Itinerary #H4286283. Email me with any questions. Thank You.
(Individual traveler, booked 1 room), from US flag
18-Nov-2021 Verified Review, stayed from Thu Nov 18 to Fri Nov 19 2021 at a $120.99 average nightly rate.
"Comfy & Clean!"
Overall Score5.0/ 5
Very friendly staff. The room was clean and it was nice and quiet.
(Individual traveler, booked 1 room), from US flag
17-Oct-2021 Verified Review, stayed from Sat Oct 16 to Sun Oct 17 2021 at a $132.99 average nightly rate.
"Bad severe unclean room was my favorite hotel on more."
Overall Score2.0/ 5
Don’t go there.
(Individual traveler, booked 1 room), from US flag
19-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sun Sep 19 2021 at a $149.99 average nightly rate.
"The staff was passive aggressive and un hospitable."
Overall Score1.0/ 5
You need to retrain the staff on customer service.
(Individual traveler, booked 1 room), from US flag
18-Sep-2021 Verified Review, stayed from Fri Sep 17 to Sun Sep 19 2021 at a $152.64 average nightly rate.
"We overpaid went to Hilton Website and somehow a third party booked our room?? We paid $171 instead "
Overall Score4.0/ 5
This has to stop!
(Individual traveler, booked 1 room), from US flag
23-Aug-2021 Verified Review, stayed from Thu Aug 12 to Fri Aug 13 2021 at a $147.48 average nightly rate.
"Great assistance beginning to end."
Overall Score5.0/ 5
Easy to book on line. Service at hotel very attentive and knowledgeable.
(Group coordinator, booked 2 rooms), from US flag
12-Apr-2021 Verified Review, stayed from Mon Apr 12 to Tue Apr 13 2021 at a $119.99 average nightly rate.
"Not Good"
Overall Score3.0/ 5
The mattress on the bed was very uncomfortable they need to be changed I don't expect that from the title of Hilton hotel these kind of mattresses now my back hurts from sleeping on them.
(Individual traveler, booked 1 room), from US flag
11-Feb-2021 Verified Review, stayed from Mon Feb 08 to Tue Feb 09 2021 at a $116.85 average nightly rate.
"Great Experience!"
Overall Score5.0/ 5
Clean room, great staff, overall great stay!
(Individual traveler, booked 1 room), from US flag
02-Aug-2020 Verified Review, stayed from Fri Jul 31 to Sun Aug 02 2020 at a $123.00 average nightly rate.
"Excellent,efficient,Staff very helpful."
Overall Score4.0/ 5
Excellent,efficient,Staff very helpful.
(Individual traveler, booked 1 room), from US flag
26-Aug-2019 Verified Review, stayed from Sat Aug 24 to Mon Aug 26 2019 at a $124.80 average nightly rate.
"Bad Hotel"
Overall Score1.0/ 5
On arrival at the hotel, the front desk clerk told me that he could neither enter my Hilton Honors information (when the booking agent told us to provide this on arrival to get credit) nor would they accept a AAA discount. The hotel room had poor air conditioning, we found dirt on the bed linens, the bathtub drainage was poor and the bed itself was squeaky anytime someone moved in the bed. I've stayed at Hilton properties before and this was by far the worst experience I ever had. I would not recommend this property to anyone.
(Individual traveler, booked 1 room), from US flag
16-Aug-2015 Verified Review

Summary of Verified Reviews

86
Excellent

Summary of 601 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 86/100 based on reviews from all travelers.

Very good city hotel. Close to Starbucks. Fantastic service. Great location.

Bar

100/100
6 reviews

Bar is awesome.

Service

83/100
144 reviews

Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great.

Location

83/100
101 reviews

Great location. Parking is rare. Convenient car access and well-priced parking. Shopping, restaurants and bars in the area are great.

Cleanliness

73/100
89 reviews

Clean hotel facilities. Decently clean rooms and bathrooms.

Breakfast

67/100
34 reviews

Breakfast is decent but expensive.

Room

64/100
121 reviews

Decent kitchenettes and average room cleanliness. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Bathrooms are not great, but moderately clean. Shower can be a problem.

Comfort

46/100
55 reviews

Poor beds, with complaints about A/C and noise.

Pool

18/100
11 reviews

Pool should be renewed.

Rated 84/100 based on reviews from families.

Great service. Location is great.

Service

83/100
39 reviews

Friendly service and great reception.

Location

81/100
24 reviews

Great location. Easy car access but inadequate parking.

Cleanliness

70/100
16 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Room

60/100
25 reviews

Fairly clean rooms, but inadequate bathrooms.

Comfort

49/100
9 reviews

More comfort would be nice.

Rated 84/100 based on reviews from business travelers.

Friendly service. Great location.

Service

85/100
10 reviews

Friendly service.

Location

82/100
6 reviews

Great location.

Room

55/100
6 reviews

Room is all right.

Amenities

41/100
6 reviews

Hotel buildings could use some improvement.

Rated 81/100 based on reviews from couples.

Great reception. Great location.

Location

84/100
9 reviews

Great location.

Service

83/100
8 reviews

Fantastic service.

Cleanliness

75/100
6 reviews

Relatively clean rooms.

Value

75/100
5 reviews

Best value for money.

Breakfast

68/100
9 reviews

Breakfast is average.

Room

60/100
10 reviews

Room cleanliness is acceptable.

Comfort

44/100
5 reviews

More comfort would be nice.

Rated 79/100 based on reviews from all travelers.

Very good city hotel. Close to Starbucks. Fantastic service. Great location.

Bar

100/100
6 reviews

Bar is awesome.

Service

83/100
143 reviews

Efficient, friendly service with a nice reception. Management is alright, but housekeeping is not great.

Location

83/100
100 reviews

Great location. Parking is rare. Convenient car access and well-priced parking. Shopping, restaurants and bars in the area are great.

Cleanliness

73/100
89 reviews

Clean hotel facilities. Decently clean rooms and bathrooms.

Breakfast

67/100
34 reviews

Breakfast is decent but expensive.

Room

64/100
121 reviews

Decent kitchenettes and average room cleanliness. Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Bathrooms are not great, but moderately clean. Shower can be a problem.

Comfort

46/100
55 reviews

Poor beds, with complaints about A/C and noise.

Pool

18/100
11 reviews

Pool should be renewed.

Rated 82/100 based on reviews from families.

Great service. Location is great.

Service

83/100
39 reviews

Friendly service and great reception.

Location

81/100
23 reviews

Great location. Easy car access but inadequate parking.

Cleanliness

70/100
16 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Room

60/100
25 reviews

Fairly clean rooms, but inadequate bathrooms.

Comfort

49/100
9 reviews

More comfort would be nice.

Rated 81/100 based on reviews from business travelers.

Friendly service. Great location.

Service

85/100
10 reviews

Friendly service.

Location

82/100
6 reviews

Great location.

Room

55/100
6 reviews

Room is all right.

Amenities

41/100
6 reviews

Hotel buildings could use some improvement.

Rated 79/100 based on reviews from couples.

Great reception. Great location.

Service

84/100
7 reviews

Fantastic service.

Location

84/100
9 reviews

Great location.

Cleanliness

75/100
6 reviews

Relatively clean rooms.

Breakfast

68/100
9 reviews

Breakfast is average.

Room

60/100
10 reviews

Room cleanliness is acceptable.

Comfort

44/100
5 reviews

More comfort would be nice.

Review Semantics by TrustYou

Property Description

With a stay at Hilton Garden Inn Albany Medical Center, you'll be centrally located in Albany, steps from Albany Medical Center and within a 5-minute walk of Albany College of Pharmacy and Health Sciences. This hotel is 0.8 mi (1.3 km) from Washington Park and 1.1 mi (1.8 km) from Washington Avenue Armory Sports and Convention Arena.

Enjoy American cuisine at Garden Grille, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.

Make yourself at home in one of the 129 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided on request.

Distances are displayed to the nearest 0.1 mile and kilometer.

Albany Law School - 0.1 km / 0.1 mi
Albany Medical Center - 0.1 km / 0.1 mi
Albany College of Pharmacy and Health Sciences - 0.3 km / 0.2 mi
Albany Medical College - 0.7 km / 0.4 mi
Washington Park - 1.1 km / 0.7 mi
Governor Nelson A. Rockefeller Empire State Plaza - 1.6 km / 1 mi
Washington Avenue Armory Sports and Convention Arena - 1.6 km / 1 mi
Cultural Education Center - 1.6 km / 1 mi
New York State World War II Memorial - 1.8 km / 1.1 mi
New York State Museum - 1.8 km / 1.1 mi
Corning Tower - 1.9 km / 1.2 mi
Albany Institute of History and Art - 1.9 km / 1.2 mi
Schuyler Mansion - 1.9 km / 1.2 mi
Empire State Plaza Convention Center - 1.9 km / 1.2 mi
Alfred E. Smith State Office Building - 1.9 km / 1.2 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 17.3 km / 10.8 mi
Schenectady, NY (SCH-Schenectady County) - 37 km / 23 mi
Hudson, NY (HCC-Columbia County) - 51.1 km / 31.8 mi
Pittsfield, MA (PSF-Pittsfield Municipal) - 61.6 km / 38.3 mi

The preferred airport for Hilton Garden Inn Albany Medical Center is Albany Intl. Airport (ALB).

Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Albany? This hotel has facilities measuring 7025 square feet (653 square meters), including conference space. A roundtrip airport shuttle is complimentary at scheduled times, and a train station pick-up service is also provided at no charge.

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and a fireplace in the lobby.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Conference space size (meters) - 653
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Pool hoist on site
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Wheelchair-accessible pool
  • Number of bars/lounges - 1
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • Number of indoor pools - 1
  • Wheelchair accessible parking
  • Fireplace in lobby
  • Free airport transportation
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Number of buildings/towers - 1
  • Year Built - 2007
  • Total number of rooms - 129
  • Number of floors - 7
  • Professional property host/manager
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Express check-out
  • Visual alarms in hallways
  • Business center
  • Handrails in stairways
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Free train station pickup
  • Number of restaurants - 1
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 7025
  • 24-hour business center

Airport & Shuttle Information

Albany International Airport, approximately 10 miles away, complimentary Shuttle Service upon availability (reservation is needed), one-way taxi expense is $30

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

$11.95 per person

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Parking Info

Complimentary with validation

Internet / WiFI

Complimentary

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 12.00 and USD 17.00 for adults, USD 8.00 and USD 17.00 for children (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Essential workers only - NO

Property confirms they are implementing enhanced cleaning measures

About Hilton Garden Inn

  • Spacious meeting rooms with onsite catering services and audiovisual equipment available
  • 24 Hour Business Center and Free Wi-Fi
  • Plus Hypoallergenic Pillows
  • Convenient Pavilion Mart open 24/7 offering late night snack, beverages, and more
  • Onsite Dining with Lunch and Dinner offered in most locations
  • Full Cooked-to-Order Breakfast

The Hilton Garden Inn highlights above are subject to change without notice.

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