Hampton Inn & Suites Albany Downtown

25 Chapel St, Albany, NY 12210 US near Exit 6 (4.5) on I-90 (~1.1mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Palace Theater
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Very Good
4.0/5

Based on 1009 guest reviews

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  • Free wired internet
  • Free WiFi
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free breakfast
  • Smoke-free property
  • Fitness facilities
Select Your Room:
06/27/2022 - 06/28/2022
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5 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hampton Inn & Suites Albany Downtown

Below are the verified reviews from guests that we have booked recently:
"Great Stay"
Overall Score5.0/ 5
Customer service was great. Room was clean and comfortable. Would stay there again.
(Individual traveler, booked 1 room), from US flag
01-Jan-2022 Verified Review, stayed from Tue Dec 28 to Wed Dec 29 2021 at a $123.00 average nightly rate.
"The breakfast was very good and people at desk were friendly and helpful."
Overall Score3.0/ 5
it was okay I did not like the car parking issue after telling us they would not move my car they did anyways and then having to wait for our keys and looking for my car this made no sense why if you park somewhere in the lot and had to pay on top off your stay that was a little disappointing that we had to look for our car.
(Individual traveler, booked 1 room), from US flag
19-Oct-2021 Verified Review, stayed from Fri Oct 01 to Sat Oct 02 2021 at a $146.00 average nightly rate.
"Hotel was bellow Hampton standards."
Overall Score3.0/ 5
Breakfast was very good. Room was average. The room thermostat did not work well. Hotel was clean. Probably not stay there again.
(Individual traveler, booked 1 room), from US flag
14-Oct-2021 Verified Review, stayed from Tue Oct 12 to Wed Oct 13 2021 at a $136.99 average nightly rate.
"Great place in a great area."
Overall Score5.0/ 5
Rooms were very clean.The staff were all great.We needed early check in as we needed to go to a rehersel dinner for a wedding.No problem at this hotel.Breakfast was great not just coffee and muffins.Omlets sausages fruit and all kinds of breads.A+ from my family.
(Individual traveler, booked 1 room), from US flag
26-Sep-2021 Verified Review, stayed from Thu Sep 23 to Sat Sep 25 2021 at a $169.99 average nightly rate.
"Bad Smell"
Overall Score2.0/ 5
The smell in our room was old and dirty and dusty. Maybe it was an old rug? There was no way to cover the window at night..there was no shade and the drapes wouldn’t go far enough to cover window. We had a lamp post from Parking lot shine bright all night At 4:18 am we were awakened to alarms that we had to vacate the hotel due to Some emergency. It turned out hotel guests took the fire extinguisher and sprayed a room, causing alarms to go off. Front desk said “no worries, we evicted them.” Guess who didn’t fall asleep rest of The stay? We won’t return thats for sure Change your rugs, the smell in room is gross!
(Individual traveler, booked 1 room), from US flag
23-Aug-2021 Verified Review, stayed from Fri Aug 20 to Sat Aug 21 2021 at a $166.53 average nightly rate.
"Clean and spacious room."
Overall Score5.0/ 5
Very good value for the price.
(Individual traveler, booked 1 room), from US flag
21-Aug-2021 Verified Review, stayed from Sat Aug 21 to Sun Aug 22 2021 at a $273.99 average nightly rate.
"Good Comfort"
Overall Score4.0/ 5
The only thing missing from this hotel is an indoor pool..
(Individual traveler, booked 1 room), from US flag
10-Aug-2021 Verified Review, stayed from Tue Aug 03 to Thu Aug 05 2021 at a $87.99 average nightly rate.
"Excellent Service."
Overall Score5.0/ 5
Room was great, front desk was very helpful and courtesy. The only negative comment was I was double billed for the room. Front desk is letting management know and I hope it would be taken care ASAP.
(Individual traveler, booked 1 room), from US flag
25-Jul-2021 Verified Review, stayed from Fri Jul 23 to Sat Jul 24 2021 at a $172.00 average nightly rate.
"Bad Experience"
Overall Score1.0/ 5
Two unfortunate things: 1. The hotel lobby and the floor we stayed on had a heavy odor of someone smoking weed. 2. The attitude of the front desk clerk was completely unacceptable. I ended up getting double charged for two rooms. He talked over me three times and talked louder each time he talked over me. I deal with customers every day and never talk over them to prove I’m right. He then said, “Are you going to let me finish?” First, how could I if he kept taking over me? When I was finally frustrated, I said “no.” He then sarcastically said “then have a good day” and ignored me from that moment onwards. I won’t stay at this hotel again.
(Individual traveler, booked 1 room), from US flag
24-May-2021 Verified Review, stayed from Fri May 21 to Sat May 22 2021 at a $121.53 average nightly rate.
"Great Place to stay!"
Overall Score5.0/ 5
Convient to downtown Albany. Great breakfast selection. Comfortable, clean and convenient place to stay.
(Individual traveler, booked 1 room), from US flag
01-Feb-2019 Verified Review, stayed from Mon Jan 28 to Tue Jan 29 2019 at a $188.87 average nightly rate.
"Great room, great service."
Overall Score5.0/ 5
We were very happy with our stay at Hampton Inn, Albany, NY. The room was clean and modern and the people couldn't have been nicer.
(Individual traveler, booked 1 room), from US flag
09-Jul-2014 Verified Review, stayed from Sat Jul 05 to Sun Jul 06 2014 at a $169.15 average nightly rate.

Summary of Verified Reviews

84
Very Good

Summary of 1,119 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 84/100 based on reviews from all travelers.

Very good city hotel. Great location.

Service

84/100
251 reviews

Efficient, friendly service with a nice reception. Housekeeping and management are lacking. Great hotel security. Valet service could be better.

Location

72/100
193 reviews

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

Room

62/100
270 reviews

Average but big rooms with wonderful views, and okay beds. Bathrooms are large but with substandard cleaning. Poorly maintained rooms with low quality furniture. Rooms are older, with low rated A/C, TV's and kitchenettes. Shower was ok.

Breakfast

61/100
120 reviews

Affordable, fairly tasty breakfasts.

Cleanliness

61/100
188 reviews

Quite clean. Clean hotel facilities. Bathroom needs cleaning.

Value

53/100
82 reviews

Fairly good value for money. Fair breakfast prices.

WiFi

16/100
10 reviews

Wifi quality could be improved.

Rated 81/100 based on reviews from families.

Clean hotel facilities. Professional service.

Service

84/100
63 reviews

Efficient, friendly service with a nice reception.

Location

66/100
54 reviews

Location is ok. Pricey, inconvenient parking.

Cleanliness

65/100
44 reviews

Quite clean. Clean hotel facilities.

Breakfast

63/100
28 reviews

Breakfast is average.

Room

58/100
59 reviews

Large, standard rooms with average beds, but bathrooms are poor.

Value

51/100
18 reviews

Fairly good value for money.

Rated 75/100 based on reviews from couples.

Wonderful sightseeing.

Service

82/100
29 reviews

Friendly service and great reception.

Location

72/100
30 reviews

Well-located, although unfortunately the parking isn't easy.

Breakfast

61/100
23 reviews

Breakfast is average.

Cleanliness

60/100
30 reviews

Quite clean. Clean hotel facilities.

Room

57/100
53 reviews

Average rooms with standard beds. Rooms in need of maintenance, with poorly rated bathrooms and furniture. Shower was ok.

Value

51/100
15 reviews

Fairly good value for money.

Rated 72/100 based on reviews from solo travelers.

Professional service.

Service

87/100
14 reviews

Friendly service.

Location

74/100
10 reviews

Well-located, although unfortunately the parking isn't easy.

Breakfast

61/100
9 reviews

Breakfast is average.

Cleanliness

55/100
10 reviews

Buildings are reasonably clean, but less well kept up rooms.

Room

49/100
12 reviews

Rooms could be cleaner.

Rated 83/100 based on reviews from business travelers.

Great location. Friendly service.

Service

86/100
8 reviews

Friendly service.

Location

75/100
6 reviews

Great location.

Room

58/100
6 reviews

Room is all right.

Rated 75/100 based on reviews from all travelers.

Very good city hotel. Great location.

Service

83/100
243 reviews

Efficient, friendly service with a nice reception. Housekeeping and management are lacking. Great hotel security. Valet service could be better.

Location

72/100
184 reviews

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

Breakfast

62/100
116 reviews

Affordable, fairly tasty breakfasts.

Room

62/100
262 reviews

Room could use updating; beds are alright. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, TV's and kitchenettes. Spacious rooms with excellent views. Shower was ok.

Cleanliness

62/100
185 reviews

Quite clean. Clean hotel facilities. Bathroom needs cleaning.

Value

54/100
80 reviews

Fairly good value for money. Fair breakfast prices.

WiFi

18/100
9 reviews

Wifi quality could be improved.

Rated 78/100 based on reviews from families.

Clean hotel facilities.

Service

84/100
63 reviews

Efficient, friendly service with a nice reception.

Cleanliness

65/100
44 reviews

Quite clean. Clean hotel facilities.

Location

65/100
52 reviews

Location is ok. Pricey, inconvenient parking.

Breakfast

64/100
26 reviews

Breakfast is average.

Room

58/100
57 reviews

Large, standard rooms with average beds, but bathrooms are poor.

Value

52/100
17 reviews

Fairly good value for money.

Rated 69/100 based on reviews from couples.

Wonderful sightseeing.

Service

82/100
28 reviews

Friendly service and great reception.

Location

73/100
28 reviews

Well-located, although unfortunately the parking isn't easy.

Breakfast

61/100
23 reviews

Breakfast is average.

Cleanliness

60/100
30 reviews

Quite clean. Clean hotel facilities.

Room

57/100
52 reviews

Average rooms with standard beds. Rooms in need of maintenance, with poorly rated bathrooms and furniture. Shower was ok.

Value

51/100
15 reviews

Fairly good value for money.

Rated 72/100 based on reviews from solo travelers.

Professional service. Great reception.

Service

87/100
12 reviews

Friendly service.

Location

75/100
8 reviews

Well-located, although unfortunately the parking isn't easy.

Breakfast

61/100
8 reviews

Breakfast is average.

Cleanliness

58/100
9 reviews

Buildings are reasonably clean, but less well kept up rooms.

Room

50/100
10 reviews

Rooms are acceptable but need cleaning.

Rated 83/100 based on reviews from business travelers.

Great location. Friendly service.

Service

86/100
8 reviews

Friendly service.

Location

75/100
6 reviews

Great location.

Room

57/100
5 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

With a stay at Hampton Inn & Suites Albany-Downtown, you'll be centrally located in Albany, just a 3-minute walk from Palace Theater and 8 minutes by foot from Times Union Center. This hotel is 0.6 mi (1 km) from Albany Capital Center and 4.5 mi (7.2 km) from University at Albany.

Satisfy your appetite at DPs, one of the hotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge. For your convenience, a complimentary breakfast is served daily.

Make yourself at home in one of the 175 guestrooms featuring refrigerators and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

Albany Berkshire Ballet - 0.1 km / 0.1 mi
Capital Repertory Theater - 0.1 km / 0.1 mi
Palace Theater - 0.2 km / 0.1 mi
Albany City Hall - 0.4 km / 0.3 mi
Albany Visitors Center - 0.5 km / 0.3 mi
Henry Hudson Planetarium - 0.5 km / 0.3 mi
New York State Capitol Building - 0.5 km / 0.3 mi
Ten Broeck Mansion - 0.6 km / 0.4 mi
Hudson River Way - 0.6 km / 0.4 mi
Times Union Center - 0.7 km / 0.4 mi
Governor Nelson A. Rockefeller Empire State Plaza - 0.7 km / 0.4 mi
Albany Riverfront Park - 0.7 km / 0.5 mi
Irish American Heritage Museum - 0.8 km / 0.5 mi
Alfred E. Smith State Office Building - 0.8 km / 0.5 mi
Hudson River - 0.9 km / 0.5 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 12.4 km / 7.7 mi
Schenectady, NY (SCH-Schenectady County) - 34.2 km / 21.2 mi
Hudson, NY (HCC-Columbia County) - 47 km / 29.2 mi
Pittsfield, MA (PSF-Pittsfield Municipal) - 58.9 km / 36.6 mi

The preferred airport for Hampton Inn & Suites Albany-Downtown is Albany Intl. Airport (ALB).

Featured amenities include complimentary wired Internet access, a business center, and express check-in. Limited parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Parking (limited spaces)
  • Express check-in
  • Meeting rooms
  • Wheelchair-accessible path to elevator
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Wheelchair-accessible fitness center
  • Free WiFi
  • Number of bars/lounges - 1
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Internet access - wireless
  • Accessible bathroom
  • Wheelchair-accessible lounge
  • Number of buildings/towers - 1
  • Year Built - 2005
  • Total number of rooms - 175
  • Number of floors - 10
  • Professional property host/manager
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Luggage storage
  • Wheelchair-accessible on-site restaurant
  • Free breakfast
  • Express check-out
  • Visual alarms in hallways
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Number of restaurants - 1
  • Daily
  • Wheelchair-accessible meeting spaces/business center
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Conference space
  • Valet parking (surcharge)
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Only dogs and cats are allowed

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 16 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property confirms they are implementing enhanced cleaning measures

About Hampton Inn

  • All US locations offer coffee & tea in the lobby at no cost
  • Free Hot Breakfast serving fresh-baked waffles and oatmeal with toppings
  • Offer 'On the Run' breakfast bags during the week if you're in a hurry
  • Free daily newspaper on weekdays

The Hampton Inn highlights above are subject to change without notice.

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