Holiday Inn Express Albany Downtown An Ihg Hotel

300 Broadway, Albany, NY 12207 US near Exit 6 (4.5) on I-90 (~1.7mi)
View Map Reservations: +1-800-760-7718
2.5 Star Property In Albany (Downtown Albany)
IHG launches IHG Way of Clean program: Reduced contact at check-in / reception services; Visible verification of sanitized items in guest rooms; Additional deep cleaning of high touch surfaces, social distancing in public spaces; New standards and service approach to buffets, banquets, room-service and catering.
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Very Good
4.0/5

Based on 267 guest reviews

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  • Free RV, bus, truck parking
  • Free parking nearby
  • Free wired internet
  • Free WiFi
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Free breakfast to go
  • Free breakfast
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11/28/2022 - 11/29/2022
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1 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Holiday Inn Express Albany Downtown An Ihg Hotel

Below are the verified reviews from guests that we have booked recently:
"Clean, Comfy, Free Parking"
Overall Score3.0/ 5
We stayed one night for a wedding at the State Room. Hotel parking is free. We did not allow enough time for walking on a hot day so we drove to a parking garage. Would recommend walking. Room was clean and beds were comfortable.
(Individual traveler, booked 1 room), from US flag
27-Jun-2022 Verified Review, stayed from Fri Jun 24 to Sat Jun 25 2022 at a $177.30 average nightly rate.
"Room was clean and so was the hotel."
Overall Score4.0/ 5
Room was clean and so was the hotel. Plenty of parking. The breakfast was a nice variety and there was plenty of it. The pool area was clean and so was the fitness area. I would recommend this hotel if you are in the Albany area.
(Individual traveler, booked 1 room), from US flag
16-May-2022 Verified Review, stayed from Sat May 14 to Sun May 15 2022 at a $192.53 average nightly rate.
"Problems with reservation, dirty room."
Overall Score2.0/ 5
severe problems with checkin and dirty room.
(Individual traveler, booked 1 room), from US flag
16-May-2022 Verified Review, stayed from Sun May 15 to Mon May 16 2022 at a $162.99 average nightly rate.
"Carpet dirty, room mix up, breakfast average, no cleaning service."
Overall Score3.0/ 5
carpet dirty, room mix up, breakfast average, no cleaning service.
(Group coordinator, booked 2 rooms), from US flag
14-May-2022 Verified Review, stayed from Fri May 13 to Sun May 15 2022 at a $159.45 average nightly rate.
"Good Staff"
Overall Score3.0/ 5
Staff was good.
(Individual traveler, booked 1 room), from US flag
04-Apr-2022 Verified Review, stayed from Sun Apr 03 to Mon Apr 04 2022 at a $113.90 average nightly rate.
"Nothing to rave about here but breakfast."
Overall Score2.0/ 5
Stayed one night, I had no hot water at 9 pm to get a shower. The phone had no dial tone, so I couldn?t even call anything be about it. Deadbolt on door would not work! LIGHTS..let?s just say the rooms are so dark. I couldn?t get ice in the ice machine, empty. The set up of this hotel was really strange, exit signs all over but really just keep you going in circles. When we came off the elevator where it should tell you which way room numbers go, it was actually down the hall. Good things, my room was large. I have two queen beds corner room. The breakfast was actually really decent. That was a plus. For the price definetly go elsewhere. Neighborhood seemed a little sketchy.
(Individual traveler, booked 1 room), from US flag
26-Mar-2022 Verified Review, stayed from Fri Mar 25 to Sat Mar 26 2022 at a $167.99 average nightly rate.
"My room had no heat."
Overall Score1.0/ 5
I was very disappointed because my room was frizzing.They moved me to another room and it still was no heat. It was 26 degrees out side!
(Individual traveler, booked 1 room), from US flag
20-Dec-2021 Verified Review, stayed from Sat Dec 18 to Sun Dec 19 2021 at a $100.89 average nightly rate.
"The Employees"
Overall Score5.0/ 5
The people working here are highly respectable!
(Long term stay guest, booked 1 room), from US flag
08-Apr-2021 Verified Review, stayed from Thu Mar 11 to Thu Apr 08 2021 at a $107.99 average nightly rate.
"Comfortable"
Overall Score4.0/ 5
It was a good place to stay and a decent price just only thing was got to room and had to go back down stairs to lobby to get key activated again was locked out of room but overall would stay here again someday.
(Individual traveler, booked 1 room), from US flag
04-Nov-2019 Verified Review, stayed from Sat Nov 02 to Mon Nov 04 2019 at a $85.12 average nightly rate.
"Awesome, Friendly staff, loved that we were asked whether we wanted a room near the elevator or not "
Overall Score5.0/ 5
See above ! Also great value for your money and loved being so close to the Hudson River,.
(Individual traveler, booked 1 room), from US flag
08-Jul-2019 Verified Review, stayed from Fri Jul 05 to Sat Jul 06 2019 at a $109.61 average nightly rate.
"Decent Hotel"
Overall Score3.0/ 5
We came on the night of 3/23/2019 for a concert. This was a good hotel choice based on location to Times Union Center. Pros: room was clean, nice. Complimentary breakfast was above average. Walking distance to the concert venue. Cons: the biggest complaint I had was that when I booked, the agency I booked about a month prior, I had the rep look for hotels within walking distance and had a hot tub. This was the best fit and pretty pricey. When we arrived the pool / hot tub was under maintenance and the desk lady?s only comment was ?it?s been under maintence for two weeks, it?s on the website?, which I thought was pretty rude. Lets be honest, nobody goes back and checks websites after booking for that? We came for my wife?s birthday and hours early just to use the hot tub so we were disappointed to say the least. I would have expected just a little more empathy for trained staff. Side note, the tub had no drain plug either, so the Holiday Inn must be a shower only hotel?.
(Individual traveler, booked 1 room), from US flag
07-Apr-2019 Verified Review, stayed from Sat Mar 23 to Sun Mar 24 2019 at a $234.25 average nightly rate.
"Awesome Great"
Overall Score5.0/ 5
Really easy in and out no issues.
(Individual traveler, booked 1 room), from US flag
14-Nov-2018 Verified Review, stayed from Tue Nov 13 to Thu Nov 15 2018 at a $89.64 average nightly rate.
"Excellent Stay"
Overall Score4.0/ 5
Friendly staff and an excellent breakfast. I would come back.
(Individual traveler, booked 1 room), from US flag
25-Sep-2014 Verified Review

Summary of Verified Reviews

Rated 83/100 based on reviews from all travelers.

Very good highway hotel. Great rooms in excellent location. Awesome vibe.

Service

82/100
140 reviews

Friendly service with great reception but subpar housekeeping.

Breakfast

80/100
95 reviews

Great and affordable breakfast.

Cleanliness

77/100
131 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Location

77/100
117 reviews

Great location. Excellent parking and car access. Near city centre with great sightseeing and nearby restaurants. Standard parking prices.

Vibe

74/100
23 reviews

Awesome vibe. Modern Hotel. Entrance area is ok. Good highway hotel. Good choice for a city trip. Good for business people.

Room

74/100
208 reviews

Big, brand-new, and spotless rooms with awesome beds. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with few views and insufficient A/C. Shower was ok.

Amenities

61/100
39 reviews

Okay buildings and entrance area.

Rated 75/100 based on reviews from families.

Awesome vibe. Comfortable beds.

Service

79/100
34 reviews

Friendly service and great reception.

Breakfast

78/100
27 reviews

Tasty breakfast.

Cleanliness

75/100
42 reviews

Clean hotel facilities. Clean rooms.

Room

71/100
66 reviews

Large, clean rooms with excellent beds. Deficient A/C in poorly-maintained rooms.

Location

69/100
27 reviews

Location is ok. Good accessibility by car.

Vibe

68/100
5 reviews

Decent vibe.

Comfort

67/100
50 reviews

Moderate comfort levels and not so loud but A/C is not great. Comfortable beds in spacious rooms.

Amenities

61/100
9 reviews

Average hotel building.

Pool

25/100
12 reviews

Pool should be renewed.

Rated 81/100 based on reviews from couples.

Accessible parking. Near city centre.

Service

86/100
22 reviews

Friendly service and great reception.

Breakfast

81/100
19 reviews

Tasty breakfast.

Location

79/100
24 reviews

Near city centre in a great location. Good accessibility by car.

Cleanliness

77/100
29 reviews

Clean hotel facilities. Clean rooms.

Room

76/100
42 reviews

Large, tidy rooms with comfy beds, yet poor bathrooms.

Comfort

71/100
21 reviews

Great sized rooms, very comfortable with wonderful beds.

Amenities

66/100
7 reviews

Average hotel building.

Rated 81/100 based on reviews from solo travelers.

Good accessibility by car. Great reception.

Service

84/100
10 reviews

Friendly service and great reception.

Cleanliness

81/100
6 reviews

Clean.

Location

80/100
13 reviews

Great location.

Breakfast

79/100
11 reviews

Tasty breakfast.

Room

71/100
14 reviews

Great room.

Amenities

61/100
6 reviews

Ordinary amenities.

Rated 79/100 based on reviews from business travelers.

Great location. Fantastic service.

Breakfast

83/100
5 reviews

Tasty breakfast.

Service

81/100
7 reviews

Fantastic service.

Location

81/100
7 reviews

Great location.

Cleanliness

79/100
5 reviews

Clean.

Room

65/100
5 reviews

Room is all right.

Rated 74/100 based on reviews from all travelers.

Very good highway hotel. Great rooms in excellent location. Awesome vibe.

Room

67/100
6 reviews

Room is all right.

Rated 77/100 based on reviews from all travelers.

Very good highway hotel. Great rooms in excellent location. Awesome vibe.

Service

84/100
133 reviews

Friendly and professional service, with great reception but subpar housekeeping.

Breakfast

82/100
82 reviews

Great and affordable breakfast.

Cleanliness

78/100
123 reviews

Clean hotel facilities. Rooms are clean, but bathrooms are not.

Location

77/100
104 reviews

Great location. Excellent parking and car access. Near city centre with great sightseeing and nearby restaurants. Standard parking prices.

Vibe

73/100
20 reviews

Awesome vibe. Relatively modern hotel. Entrance area is ok.

Room

73/100
188 reviews

Large, clean rooms with excellent beds. Small rooms and poorly cleaned bathrooms. Rooms badly-maintained with substandard A/C. Shower was ok.

Amenities

64/100
35 reviews

Okay buildings and entrance area.

Rated 73/100 based on reviews from families.

Clean hotel facilities. Comfortable beds.

Service

81/100
32 reviews

Friendly service and great reception.

Breakfast

80/100
19 reviews

Tasty breakfast.

Cleanliness

75/100
38 reviews

Clean hotel facilities. Clean rooms.

Location

70/100
21 reviews

Location is ok.

Room

67/100
53 reviews

Acceptable rooms; big, clean, and with great beds. Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

66/100
39 reviews

Moderate comfort levels and not so loud but A/C is not great. Comfortable beds in spacious rooms.

Amenities

62/100
6 reviews

Average hotel building.

Rated 80/100 based on reviews from couples.

Accessible parking. Near city centre.

Service

87/100
20 reviews

Friendly service and great reception.

Breakfast

80/100
16 reviews

Tasty breakfast.

Location

78/100
21 reviews

Great location.

Cleanliness

78/100
26 reviews

Clean hotel facilities. Clean rooms.

Room

76/100
38 reviews

Large, tidy rooms with comfy beds, yet poor bathrooms.

Comfort

72/100
18 reviews

Great sized rooms, very comfortable with wonderful beds.

Amenities

66/100
7 reviews

Average hotel building.

Rated 83/100 based on reviews from solo travelers.

Good accessibility by car. Great reception.

Service

84/100
8 reviews

Friendly service and great reception.

Cleanliness

81/100
6 reviews

Clean.

Breakfast

80/100
9 reviews

Tasty breakfast.

Location

80/100
12 reviews

Great location.

Room

71/100
13 reviews

Great room.

Amenities

61/100
5 reviews

Ordinary amenities.

Rated 83/100 based on reviews from business travelers.

Great location. Fantastic service.

Breakfast

83/100
5 reviews

Tasty breakfast.

Service

81/100
7 reviews

Fantastic service.

Location

81/100
7 reviews

Great location.

Cleanliness

79/100
5 reviews

Clean.

Room

65/100
5 reviews

Room is all right.

Review Semantics by TrustYou

Property Description

With a stay at Holiday Inn Express Albany Downtown, an IHG Hotel, you'll be centrally located in Albany, within a 15-minute drive of University at Albany and Destroyer Escort Historical Museum. This hotel is 6.1 mi (9.8 km) from Colonie Center Mall and 0.5 mi (0.8 km) from Times Union Center.

Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Albany Downtown, an IHG Hotel. A complimentary on-the-go breakfast is served daily from 7 AM to 10 AM.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless Internet access is complimentary, while 43-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Irish American Heritage Museum - 0.2 km / 0.1 mi
Hudson River Way - 0.5 km / 0.3 mi
USS Slater - 0.5 km / 0.3 mi
Hudson River - 0.6 km / 0.4 mi
Destroyer Escort Historical Museum - 0.6 km / 0.4 mi
Times Union Center - 0.6 km / 0.4 mi
Albany Riverfront Park - 0.6 km / 0.4 mi
Albany Capital Center - 0.9 km / 0.5 mi
New York State Capitol Building - 0.9 km / 0.5 mi
Capital Repertory Theater - 0.9 km / 0.6 mi
Albany City Hall - 0.9 km / 0.6 mi
Governor Nelson A. Rockefeller Empire State Plaza - 1 km / 0.6 mi
Mount Zion Baptist Church - 1.1 km / 0.7 mi
Palace Theater - 1.1 km / 0.7 mi
Albany Berkshire Ballet - 1.1 km / 0.7 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 13.4 km / 8.3 mi
Schenectady, NY (SCH-Schenectady County) - 35.6 km / 22.1 mi
Hudson, NY (HCC-Columbia County) - 48.4 km / 30.1 mi
Pittsfield, MA (PSF-Pittsfield Municipal) - 60.3 km / 37.5 mi

The preferred airport for Holiday Inn Express Albany Downtown, an IHG Hotel is Albany Intl. Airport (ALB).

Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Albany? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and gift shops/newsstands.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Free RV, bus, truck parking
  • Free parking nearby
  • Number of meeting rooms - 1
  • Conference space size (meters) - 279
  • Free wired internet
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Free WiFi
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Braille or raised signage
  • Well-lit path to entrance
  • Assistive listening devices available
  • In-room accessibility
  • Internet access in public areas - high speed
  • Wheelchair accessible parking
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Roll-in shower
  • Internet access - wireless
  • Accessible bathroom
  • Number of buildings/towers - 1
  • Year Built - 1960
  • Total number of rooms - 135
  • Number of floors - 5
  • Professional property host/manager
  • LGBTQ friendly
  • Fireplace in lobby
  • Free breakfast to go
  • Luggage storage
  • Free breakfast
  • Visual alarms in hallways
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Daily
  • Safe-deposit box at front desk
  • Smoke-free property
  • Coffee/tea in common areas
  • Snack bar/deli
  • Laundry facilities
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 3000
  • 24-hour business center

Airport & Shuttle Information

Albany International Airport is located approximately 8 miles from hotel with free shuttle service to and from. Taxi fare is approximately $30.00 one way.

Local Shuttle Info: The shuttle runs from 7 am - 10 pm Monday through Friday. Limited availability is offered on weekends. This is a complimentary service. The shuttle is available to take guests to the immediate downtown area, train station and airport.

Breakfast Information

A Hot Breakfast Buffet is served daily. Featured Items include, Pancakes,Eggs , Choice of meat( bacon, sausage, turkey sausage), French Toast, Cold Cereal, Oatmeal, Whole Fruit , Warm Cinnamon Rolls and an assortment of breads and muffins. Coffee is available 24 hours a day.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Pets not allowed

Misc Fees / Policies

  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
  • Contactless check-out is available.
  • Enhanced food service safety measures are in place.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
  • This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Food service has been amended for enhanced safety

Property follows sanitization practices of Ecolab (3rd party expert - Global)

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Property confirms they are implementing enhanced cleaning measures

About Holiday Inn Express

  • Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
  • Have their own 100% Arabica Smart Roast Coffee
  • Free high-speed internet service in every room
  • eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
  • Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
  • Unlimited free local and toll-free calls

The Holiday Inn Express highlights above are subject to change without notice.

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Testimonials:

Testimonials icon
"On behalf of our entire group, I would like to thank you. The service you provide is a very valuable and helpful service. Do you service the entire United States? I book rooms a couple of times a year for different activities that our group participates in, and will use your service again in the future." M.G. - Yorkville, IL

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