Best Western Plus Lockport Hotel

515 S Transit Street, Lockport, NY 14094 US
View Map Reservations: +1-800-760-7718
2.5 Star Property Near Kenan Center
Best Western launches the We Care Clean℠ program: Best Western's We Care Clean program expands upon the brand's trusted and industry-leading I Care Clean® standards, as well as the enhanced cleaning protocols put in place at the onslaught of COVID-19. The We Care Clean program includes heightened and comprehensive cleanliness and social distancing standards - all in an effort to improve safety and reassure customers that Best Western is committed to their health and wellbeing.
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Very Good
4.0/5

Based on 312 guest reviews

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  • Swimming pool
  • Free WiFi
  • Number of indoor pools - 1
  • Free continental breakfast
  • Free breakfast
  • Smoke-free property
  • Children's pool
  • Free self parking
  • Fitness facilities
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11/28/2022 - 11/29/2022
Searching all hotel inventory networks
4 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Best Western Plus Lockport Hotel

Below are the verified reviews from guests that we have booked recently:
"Very tired building in need of repy."
Overall Score2.0/ 5
Avoid! This building needs to be bulldozed or totally renovated.
(Individual traveler, booked 1 room), from US flag
24-Jul-2021 Verified Review, stayed from Sat Jul 24 to Sun Jul 25 2021 at a $145.99 average nightly rate.
"Staff was wonderful."
Overall Score4.0/ 5
Hotel still getting through the Covid slump. The staff was extremely personable and made us feel right at home.
(Group coordinator, booked 2 rooms), from US flag
12-Jul-2021 Verified Review, stayed from Sun Jul 11 to Mon Jul 12 2021 at a $128.99 average nightly rate.
"Pleasant, Comfortable stay."
Overall Score4.0/ 5
Pleasant stay, Staff was very flexible and letting me add a couple extra days to what I had originally planned. Very accommodating and comestaff was very flexible and letting me add a couple extra days to what I had originally planned. Very accommodating to me when it came to answering questions supplying extra pillows and towels and going over property rules with me. My only negative would be the way that I was billed for the second tonight the receptionist seem to a messed it up and put my bank account into a little bit of a tizzy for a few days. Holding up $100 that did not need to be on hold. Other than that it is a nice hotel for a small local getaway!
(Individual traveler, booked 1 room), from US flag
18-Mar-2021 Verified Review, stayed from Wed Mar 10 to Thu Mar 11 2021 at a $74.99 average nightly rate.
"Bw Review"
Overall Score4.0/ 5
Ioved the hotel except for bathroom. It is one of the most important part of the room and it is way to small. No storage space on the counter. Old fashion and low toilet because of the bathroom I rate the stay a 6 out of 10 Harve Ortman.
(Individual traveler, booked 1 room), from US flag
07-Jul-2019 Verified Review, stayed from Tue Jul 02 to Sun Jul 07 2019 at a $134.99 average nightly rate.

Summary of Verified Reviews

66
Poor

Summary of 330 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

Learn more

Rated 66/100 based on reviews from all travelers.

Close to restaurants, bars and shopping areas. Vibe is not too good.

Location

74/100
26 reviews

Great location for shopping and parking was alright.

Service

70/100
108 reviews

Service is okay, but housekeeping is poorly reviewed. Efficient, friendly service with a nice reception. Room service is perfect.

Pool

66/100
24 reviews

Ordinary pool.

Breakfast

60/100
40 reviews

Breakfast is average.

Room

45/100
117 reviews

Room is decently sized but badly kept up, with poor furnishings. Poor beds and room cleanliness.

Cleanliness

36/100
73 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Food

29/100
12 reviews

Food could be better.

Vibe

19/100
34 reviews

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

Amenities

15/100
36 reviews

Older facilities and unpleasant entrance area.

Rated 56/100 based on reviews from families.

Good location.

Location

77/100
10 reviews

Great location.

Service

61/100
28 reviews

Reception and service are alright. Service is welcoming, but housekeeping is not great.

Pool

60/100
7 reviews

Ordinary pool.

Breakfast

54/100
14 reviews

Breakfast is average.

Room

40/100
39 reviews

Poorly-maintained rooms, badly rated bathrooms and beds. Poorly cleaned rooms with uncomfortable furniture.

Cleanliness

35/100
23 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Food

28/100
7 reviews

Food could be better.

Vibe

13/100
11 reviews

Vibe is not too good. Entrance area is not particularly attractive.

Amenities

13/100
15 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 62/100 based on reviews from couples.

Service

69/100
7 reviews

Service is adequate.

Room

39/100
6 reviews

Poor rooms and bathrooms.

Rated 59/100 based on reviews from all travelers.

Close to restaurants, bars and shopping areas. Vibe is not too good.

Location

74/100
26 reviews

Great location for shopping and parking was alright.

Service

70/100
105 reviews

Friendly and professional service, with great reception but subpar housekeeping. Room service is perfect.

Pool

66/100
24 reviews

Ordinary pool.

Breakfast

60/100
40 reviews

Breakfast is average.

Room

46/100
114 reviews

Room is decently sized but badly kept up, with poor furnishings. Poor beds and room cleanliness.

Cleanliness

36/100
73 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Food

29/100
12 reviews

Food could be better.

Vibe

20/100
33 reviews

Vibe is not too good. Entrance area is not particularly attractive. Hotel could use some updating.

Amenities

15/100
35 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 53/100 based on reviews from families.

Good location.

Location

77/100
10 reviews

Great location.

Service

62/100
26 reviews

Reception and service are alright. Service is welcoming, but housekeeping is not great.

Pool

60/100
7 reviews

Ordinary pool.

Breakfast

54/100
14 reviews

Breakfast is average.

Room

41/100
36 reviews

Poorly-maintained rooms, badly rated bathrooms and beds. Poorly cleaned rooms with uncomfortable furniture.

Cleanliness

35/100
23 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Food

28/100
7 reviews

Food could be better.

Vibe

14/100
10 reviews

Vibe is not too good. Entrance area is not particularly attractive.

Amenities

13/100
14 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Rated 62/100 based on reviews from couples.

Fantastic service.

Service

69/100
7 reviews

Service is adequate.

Room

39/100
6 reviews

Poor rooms and bathrooms.

Review Semantics by TrustYou

Property Description

A stay at Best Western Plus Lockport Hotel places you in the heart of Lockport, within a 5-minute drive of Lockport Caves and Erie Canal Discovery Center. This hotel is 1.4 mi (2.3 km) from Kenan Center and 1.8 mi (2.9 km) from Lockport Locks and Erie Canal Tours.

A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Make yourself at home in one of the 95 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Distances are displayed to the nearest 0.1 mile and kilometer.

Big Bridge - 1.9 km / 1.2 mi
Kenan Center - 2 km / 1.3 mi
Erie Canal Discovery Center - 2.1 km / 1.3 mi
Lockport Caves - 2.2 km / 1.3 mi
Niagara County Historical Society - 2.3 km / 1.4 mi
Lockport Locks and Erie Canal Tours - 3.1 km / 1.9 mi
Upson Park - 3.1 km / 1.9 mi
Niagara County Golf Course - 4.5 km / 2.8 mi
Lockport Country Club - 4.8 km / 3 mi
Rollin T Grant Gulf Wilderness Trail - 5.2 km / 3.2 mi
Gothic Hill Golf Course - 6 km / 3.7 mi
Oak Run Golf Club - 6.9 km / 4.3 mi
Willowbrook Golf Course - 7 km / 4.4 mi
Town of Lockport Nature Trail - 7.6 km / 4.7 mi
Buffalo Niagara Heritage Village - 10 km / 6.2 mi

The nearest airports are:
Buffalo Niagara Intl. Airport (BUF) - 27 km / 16.8 mi
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24.9 km / 15.4 mi

The preferred airport for Best Western Plus Lockport Hotel is Buffalo Niagara Intl. Airport (BUF).

Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and a reception hall.

Amenities / Features

  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Wheelchair accessible (may have limitations)
  • Vending machine
  • Reception hall
  • Express check-in
  • Swimming pool
  • Shared microwave
  • Free WiFi
  • Braille or raised signage
  • Number of indoor pools - 1
  • In-room accessibility
  • Internet access in public areas - high speed
  • Wheelchair accessible parking
  • Roll-in shower
  • Accessible bathroom
  • Fireplace in lobby
  • Free continental breakfast
  • Luggage storage
  • Total number of rooms - 95
  • Number of floors - 2
  • No cribs (infant beds) available
  • No rollaway/extra beds available
  • Free breakfast
  • Express check-out
  • Business center
  • 24-hour front desk
  • Water dispenser
  • Daily
  • Smoke-free property
  • Laundry facilities
  • Children's pool
  • Elevator
  • Free self parking
  • Fitness facilities
  • Conference space
  • ATM/banking
  • Wheelchair accessible path of travel
  • 24-hour business center

Airport & Shuttle Information

16 miles east of Greater Buffalo International Airport

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary Deluxe Breakfast buffett 6am - 9:30 am Mon - Fri (10am Sat & Sun)Enjoy a combination of cold and hot items and get to make your own egg sandwiches or top off your waffle/french toast with our great toppings of strawberries/blueberries, whip cream and chocolate Chips! Fresh fruits, yogurts are also great with some warm oatmeal or one of our 3 cereals. Like something quick; muffins, danishes, or an assortment of breads make for a quick grab and go.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Service animals are allowed

Service animals are exempt from fees/restrictions

Only dogs are allowed

Pets allowed

$20 a day- two pets maximum

Parking Info

Complimentary parking plenty of parking for multiple buses or large trucks/vehicles

Internet / WiFI

24 hr password protected

Misc Fees / Policies

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00

We have included all charges provided to us by the property.

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-out is available.
  • Individually-wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 48 hours between bookings.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
  • This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Gap period enforced between guest stays - 48 hours

Staff temperature checks are conducted regularly

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of SafeStay (AHLA - USA)

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

About Best Western Plus

  • Best Western Plus offers upgraded bath amenities, an in-room mini-fridge, and a spacious work desk
  • Fitness room, laundry room, and business center also available
  • FREE high-speed internet, local calls, and long distance access
  • Breakfast is available
  • For the upper mid-scale market, including upgraded amenities and enhanced style and comfort.

The Best Western Plus highlights above are subject to change without notice.

Hotel Rate Trends at Best Western Plus Lockport Hotel

Rate fluctuations of Best Western Plus Lockport Hotel

The graph above is averages of room rates for both group quotes and the lowest online individual rates we could find at the time the group/meeting bid was entered. The lowest group deal shown is 44.2% in September 2021 and the highest average individual rate is $207 in the month of August 2023. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western Plus Lockport Hotel in a month when rates are lower.

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