Hilton Albany

40 Lodge Street, Albany, NY 12207 US near Exit 6 (4.5) on I-90 (~1.3mi)
View Map Reservations: +1-800-760-7718
3.5 Star Property In Albany (Downtown Albany)
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Average
3.5/5

Based on 1578 guest reviews

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  • Free WiFi
  • Number of indoor pools - 1
  • Breakfast available (surcharge)
  • Wheelchair-accessible pool
  • Stair-free path to entrance
  • 24-hour fitness facilities
  • Free train station pickup
  • Smoke-free property
Select Your Room:
08/16/2022 - 08/17/2022
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3 bookings in the last 48 hours

Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Verified Reviews of Hilton Albany

Below are the verified reviews from guests that we have booked recently:
"Very, very disappointed with false information from the reservationist."
Overall Score2.0/ 5
I specifically asked if the pool was available and was given false information. The ice machine was broken on the 11th floor. I realize the hotel is older but the bathroom ceiling was peeling.
(Individual traveler, booked 1 room), from US flag
22-Mar-2022 Verified Review, stayed from Fri Mar 18 to Sun Mar 20 2022 at a $129.00 average nightly rate.
"Enjoyed the restaurant's food and the pleasant service."
Overall Score4.0/ 5
Nice staff, good food. A pleasant stay!
(Individual traveler, booked 1 room), from US flag
24-Oct-2021 Verified Review, stayed from Sat Oct 16 to Sun Oct 17 2021 at a $196.55 average nightly rate.
"Fantastic!"
Overall Score5.0/ 5
I love the services and VIEW! Thank you!
(Individual traveler, booked 1 room), from US flag
19-Oct-2021 Verified Review, stayed from Sat Oct 16 to Sun Oct 17 2021 at a $157.99 average nightly rate.
"View of trash out side our unlocked window."
Overall Score2.0/ 5
The 2nd floor Window showed garbage outside our window. (Dirty underwear and trash).
(Individual traveler, booked 1 room), from US flag
05-Oct-2021 Verified Review, stayed from Sat Oct 02 to Sun Oct 03 2021 at a $159.00 average nightly rate.
"Great Experience"
Overall Score4.0/ 5
Reserved a room becauae it was very hot and humid and my grannddauggters wanted to swim they had a great time and had the pool to themselves.
(Individual traveler, booked 1 room), from US flag
16-Jul-2021 Verified Review, stayed from Thu Jul 15 to Fri Jul 16 2021 at a $154.00 average nightly rate.
"Disappointed"
Overall Score2.0/ 5
Upon check in we wanted the billing put on another card, we were told we could do it on check out only to find out everything was charged that card although we were told it wouldn’t be. The elevators not working was unbelievable, causing major issues waiting some times 10 15 minutes was unacceptable! Was quoted $160/ night was charged the wrong amount, no coffee or cups n the room. We were part of a convention at the Albany Centre was very disappointed we will all be back in October for another major and will not recommend this hotel.
(Individual traveler, booked 1 room), from CA flag
27-Jul-2019 Verified Review, stayed from Fri Jul 26 to Sun Jul 28 2019 at a C$174.69 average nightly rate.
"Great"
Overall Score4.0/ 5
The only thing I did not like was how small the bathroom was. For a big room with a king sized bed the bathroom was very small.
(Individual traveler, booked 1 room), from US flag
01-Jan-2019 Verified Review, stayed from Sat Dec 29 to Mon Dec 31 2018 at a $100.86 average nightly rate.

Summary of Verified Reviews

73
Fair

Summary of 946 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 73/100 based on reviews from all travelers.

Fair business hotel. Great location.

Location

74/100
121 reviews

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

Service

71/100
193 reviews

Lacking housekeeping and poor restaurant service, but friendly service overall. Guests complain about reception and service professionalism.

Room

41/100
263 reviews

Poorly-maintained and cleaned rooms with decent beds. Small rooms and poorly cleaned bathrooms. Excellent views from old, small rooms with inadequate A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Comfort

37/100
122 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Cleanliness

34/100
145 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Breakfast

34/100
36 reviews

Some complaints about quality and price of breakfast.

Value

26/100
51 reviews

Value for money could be better. High priced breakfast.

Rated 65/100 based on reviews from families.

Great view.

Location

78/100
22 reviews

Well-located, although unfortunately the parking isn't easy.

Service

69/100
19 reviews

So-so, but friendly, service, but low rated reception.

Amenities

51/100
19 reviews

Hotel buildings are substandard but amenities are OK.

Pool

44/100
9 reviews

Pool should be renewed.

Wellness Area

43/100
6 reviews

Wellness & sports facilities could be improved.

Comfort

40/100
15 reviews

Okay beds but not comfortable overall.

Room

39/100
50 reviews

Poorly maintained and cleaned rooms. Insufficiently clean bathrooms and subpar kitchenettes. Lovely views and decent beds.

Breakfast

37/100
7 reviews

Breakfast can be improved.

Cleanliness

36/100
26 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Value

25/100
9 reviews

Value for money could be better.

Rated 69/100 based on reviews from couples.

Good location.

Location

75/100
13 reviews

Great location.

Service

70/100
13 reviews

Service is average, but very friendly.

Room

40/100
25 reviews

Guests complain about size, cleanliness, and maintenance of rooms and bathrooms. Average beds.

Comfort

40/100
13 reviews

Less comfortable, small bathrooms and rooms with average beds.

Cleanliness

35/100
13 reviews

Rooms could be cleaner.

Rated 64/100 based on reviews from solo travelers.

Room

33/100
6 reviews

Room needs to be improved.

Rated 64/100 based on reviews from all travelers.

Fair business hotel. Great location.

Location

74/100
119 reviews

Great location. Pricey, inconvenient parking. Excellent sightseeing, restaurants and bars nearby.

Service

70/100
191 reviews

Lacking housekeeping and poor restaurant service, but friendly service overall. Guests complain about reception and service professionalism.

Room

41/100
258 reviews

Poorly-maintained and cleaned rooms with decent beds. Small rooms and poorly cleaned bathrooms. Excellent views from old, small rooms with inadequate A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower can be a problem.

Comfort

36/100
119 reviews

Small rooms with comfort and noise issues. Small rooms and poor A/C, but decent beds.

Cleanliness

35/100
143 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Breakfast

34/100
34 reviews

Some complaints about quality and price of breakfast.

Value

26/100
50 reviews

Value for money could be better. High priced breakfast.

Rated 60/100 based on reviews from families.

Great view.

Location

78/100
21 reviews

Well-located, although unfortunately the parking isn't easy.

Service

69/100
19 reviews

So-so, but friendly, service, but low rated reception.

Amenities

51/100
18 reviews

Hotel buildings are substandard but amenities are OK.

Pool

44/100
9 reviews

Pool should be renewed.

Wellness Area

43/100
6 reviews

Wellness & sports facilities could be improved.

Comfort

40/100
14 reviews

Okay beds but not comfortable overall.

Room

40/100
49 reviews

Poorly maintained and cleaned rooms. Insufficiently clean bathrooms and subpar kitchenettes. Lovely views and decent beds.

Breakfast

37/100
7 reviews

Breakfast can be improved.

Cleanliness

36/100
26 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Value

25/100
8 reviews

Value for money could be better.

Rated 65/100 based on reviews from couples.

Good location.

Location

74/100
12 reviews

Great location.

Service

70/100
13 reviews

Service is average, but very friendly.

Room

40/100
24 reviews

Guests complain about size, cleanliness, and maintenance of rooms and bathrooms. Average beds.

Comfort

39/100
12 reviews

Less comfortable, small bathrooms and rooms with average beds.

Cleanliness

35/100
13 reviews

Rooms could be cleaner.

Review Semantics by TrustYou

Property Description

With a stay at Hilton Albany, you'll be centrally located in Albany, just a 4-minute walk from Times Union Center and 7 minutes by foot from Palace Theater. This hotel is 0.4 mi (0.7 km) from Albany Capital Center and 4.4 mi (7 km) from University at Albany.

Enjoy American cuisine at Charter Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 11 AM for a fee.

Make yourself at home in one of the 385 guestrooms featuring refrigerators and MP3 docking stations. Your pillowtop bed comes with down comforters and premium bedding. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Distances are displayed to the nearest 0.1 mile and kilometer.

New York State Capitol Building - 0.2 km / 0.1 mi
Albany City Hall - 0.2 km / 0.1 mi
Governor Nelson A. Rockefeller Empire State Plaza - 0.3 km / 0.2 mi
Times Union Center - 0.3 km / 0.2 mi
Capital Repertory Theater - 0.4 km / 0.3 mi
Albany Berkshire Ballet - 0.5 km / 0.3 mi
Hudson River Way - 0.5 km / 0.3 mi
Irish American Heritage Museum - 0.5 km / 0.3 mi
The Egg - 0.6 km / 0.4 mi
Palace Theater - 0.6 km / 0.4 mi
Albany Riverfront Park - 0.7 km / 0.4 mi
Alfred E. Smith State Office Building - 0.7 km / 0.4 mi
Albany Capital Center - 0.7 km / 0.4 mi
Albany Institute of History and Art - 0.8 km / 0.5 mi
New York State Executive Mansion - 0.8 km / 0.5 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 12.9 km / 8 mi
Schenectady, NY (SCH-Schenectady County) - 36.4 km / 22.6 mi
Hudson, NY (HCC-Columbia County) - 47.4 km / 29.4 mi
Pittsfield, MA (PSF-Pittsfield Municipal) - 59.3 km / 36.9 mi

The preferred airport for Hilton Albany is Albany Intl. Airport (ALB).

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Albany? This hotel has facilities measuring 37000 square feet (3437 square meters), including a conference center. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.

Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Amenities / Features

  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum age of oldest guest: 21
  • Gift shops or newsstand
  • Dry cleaning/laundry service
  • Banquet hall
  • Ballroom
  • RV, bus, truck parking (surcharge)
  • Reception hall
  • Number of meeting rooms - 15
  • Conference space size (meters) - 3437
  • Free WiFi
  • Number of bars/lounges - 1
  • Number of spa tubs - 1
  • Braille or raised signage
  • Assistive listening devices available
  • Number of indoor pools - 1
  • In-room accessibility
  • Wheelchair accessible parking
  • Roll-in shower
  • Wedding services
  • Accessible bathroom
  • 24-hour fitness facilities
  • Luggage storage
  • Express check-out
  • Year Built - 1980
  • Total number of rooms - 385
  • Number of floors - 15
  • Professional property host/manager
  • LGBTQ friendly
  • Parking height restrictions apply
  • Porter/bellhop
  • Multilingual staff
  • Business center
  • 24-hour front desk
  • Conference center
  • Breakfast available (surcharge)
  • Free train station pickup
  • Number of restaurants - 1
  • Safe-deposit box at front desk
  • Smoke-free property
  • Snack bar/deli
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Conference space
  • Self parking (surcharge)
  • Computer station
  • ATM/banking
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 37000
  • Concierge services

Airport & Shuttle Information

The Albany International Airport is approximatly 8 miles away. We provide complimentary shuttle service to and from the airport from 6 am to 11 pm. Use the courtesy phone at baggage claim to determine the next pickup time.

Airport Shuttle? Sorry, no airport shuttle available.

Pet Friendly?

Service animals complying with ADA Title lll regulations are allowed.

Pets not allowed

Misc Fees / Policies

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 22 per person (approximately)
  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • One child 20 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
  • Personal protective equipment, including masks and gloves, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
  • Contactless check-in and contactless check-out are available.
  • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Cleaning Policies

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Social distancing measures are in place

Contactless check-in is available

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are compulsory at the property

Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

About Hilton Hotels and Resorts

  • Bed & Breakfast Packages for two at select locations
  • Have serenity beds made by Serta and Peter Thomas Roth hair & skincare bath amenities
  • Pre-arrival planning services
  • Pet Friendly Program

The Hilton Hotels and Resorts highlights above are subject to change without notice.

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